POWER CUBE X | FAQ

Q: What devices is the POWER CUBE X compatible with?

The MIPOW POWER CUBE X is optimized to work with the iPhone 8, iPhone 8 Plus and iPhone X, but it will also wirelessly charge any other Qi-compatible wireless devices:

• Samsung Galaxy S8
• Samsung Galaxy S8+ 
• Samsung Galaxy S7
• Samsung Galaxy S7 edge 
• Samsung Galaxy S6 
• Samsung Galaxy S6 edge 
• Samsung Note8 
• Samsung Note5 
• Google Nexus 4 
• Google Nexus 5 
• Google Nexus 6 
• Google Nexus 7 
• LG G4 

Q: How long does it take to charge my iPhone with POWER CUBE X? 

Q: How can I know if the POWER CUBE X is fully recharged?

When the charging is complete, the power light will turn blue.  

Q: With a fully recharged POWER CUBE X, what charging times can I expect?

That depends on your iPhone model, take iPhone X (Battery Capacity: 2716mAh) for instance.

POWER CUBE X can supply iPhone X 1.5 times charge. What more important is the SMART DOCK is perfectly designed to fit POWER CUBE X as a operating charging station that makes recharging a lot easier and it perfectly to prevent users from forgetting to recharge their Power Bank. Besides, you can charge your iPhone and POWER CUBE X at the same time. With your POWER CUBE X, your phone is always in charged.

Q: Can I take the POWER CUBE X with me on airplane?

Yes, according to the IATA guidelines, you can carry the POWER CUBE X aboard planes. 

Q: Any warranty policy?

Product warranty is one-year period from the date of purchase. When repair service is need, customers have to show the original warranty card and invoice. Within one year warranty, if the product has any quality problems, we can provide exchange service for you. When you need help or any issues regarding the product please contact us without hesitate, the service center email support@mipow.com

Q: Is there any danger if I make a phone call while charging with POWER CUBE X?

POWER CUBE X won’t cause any danger while charging your device.

Q: Can I leave the phone on the charger over night?

Yes, when connected to your device, smart charging circuitry communicates with your device to determine the perfect amount of power it needs for a safe, quick charge.

Q: Does it erase credit card strip?

Using POWER CUEBE X would not do any harm to your credit card. Wireless charging uses magnetic induction to charge your device. Don't place anything between your device and the POWER CUBE X. Magnetic mounts, magnetic cases, or other objects between your device and the charger might reduce performance or damage magnetic strips or RFID chips like those found in some credit cards, security badges, passports, and key fobs.

Q: Will it charge Apple watch?

No, the POWER CUBE X doesn’t work with the Apple Watch. To wireless charge your Apple Watch we have another solution, please have a look at our Power Tube 6000.

Q: What is in-box?

POWER CUBE X

POWER CUBE X SMART DOCK

1.2M USB to USB-C Cable  

Leather Pouch (Blue Grey/Orange)

Quick Start Guide

Q: Is it 7.5w fast charging?

Considering the charging security and on the go necessarily. The output of POWER CUBE X adopts1A/5V, 5W. The 7.5w fast charge only 30min faster compared to 5w charging but with much hotter. The 5w design is a comprehensive consideration after contrasting the charging efficiency VS capacity of battery and Charging Security VS Charging speed. While that doesn’t mean we don’t have 7.5w solution in the future.

Q: My phone feels warm to the touch after wireless charging. Is this normal?

It’s normal for a device to get slightly warm during wireless charging. Keep in mind that most conventional plug-in chargers also feel warm to the touch while charging.

Q: Can I charge multiple devices with the POWEWR CUBE X at the same time?

Yes,the POWER CUBE X can wirelessly charge your device and charge your 2nd device via a USB cable at the same time.

Q: Does the POWER CUBE X work with my Samsung Galaxy S7 / S7 edge / S6 / S6 edge / S6 edge+?

Yes! The Samsung Galaxy S7 and S6 series all have built-in wireless charging capability that’s compatible with the POWER CUBE X.

Q: Will the POWER CUBE X work with wireless devices that have high-speed charging?

The MIPOW POWER CUBE X is design for instant use and on the go solution. we will deliver 5W of charging to the iPhone to remain safety and protect both iPhone and POWER CUBE X’s battery and longer the better life.

Q: How do I wirelessly charge devices with the MIPOW POWER CUBE X?

Simply place your iPhone or any Qi enabled smartphone on top of the MIPOW POWER CUBE X and push the button to start the wireless charging. 

Q: Will POWER CUBE X damage iPhone back surface?

The POWER CUBE X top is UV coating finish which is designed to protect your iPhone from scratches and ensure that it stays in place to maintain a constant connection while it’s wirelessly charging.

Q: Will the POWER CUBE X charge my phone while it’s inside of a case?

That depends on the design of the case. If the case is simply a protective case, as long as its back panel is no thicker than 3mm wireless charging should work fine. However, if the back panel is thicker, or if the case contains a battery or other metal, it may prevent the phone from wirelessly charging. 

Q: Will I damage the POWER CUBE X if I accidentally set my keys (or some other metal object) on it?

No. Communication between the POWER CUBE X and a charging device ensures that it will only send power to a compatible wireless device.

Q: Can the POWER CUBE X charge multiple devices at once?

You bet! You can place your iPhone (or other Qi-enabled device) on top of POWER CUBE X to wirelessly charge it and connect a USB device to its USB-C charging port at the same time. Press the battery status button to start charging both devices. (It requires to buy a USB-C cable for this purpose).

Q: Can I recharge the POWER CUBE X battery from a computer’s USB port?

For best result, do not attempt to recharge the POWER CUBE X via a computer’s USB port. We recommend connecting to a USB wall charging adapter with at least 1.5-amp output.

Q: Can I charge my device while recharging POWER CUBE X battery?

Yes. When you’re recharging your POWER CUBE X battery, it will priorly provide power to a wireless or connected device first, before the battery starts to recharge.