Cancellation Policy

All cancellation request please contact us at support@mipow.com within 24 hours.
Please kindly email the following information to us:

1.Your Order number;

2.The reasons of cancel.

Pre-Order:

• All kickstarter Pre-Order, 100% Refund Guarantee.;
• If you want to cancel the reservation, email us and we will refund to you the next business day.;

Standard Order:

All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed.
During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point.
We strictly adhere to the following cancellation policy:

• If you cancel your order BEFORE it has been shipped, 100% Refund Guarantee. we will refund to you the next business day.
• If you cancel your order AFTER it has been shipped, please follow our Warranty & Return. The cancellation will have to be treated as a Return with all applicable fees.
• Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above - including shipping fee, and other applicable fees.